Build a form that converts with the right fields!
People use online forms for the sake of convenience, so if your form is confusing and uses a confusing series fields there’s a change they’ll become frustrated and abandon that form rather quickly.
Building a form that will be user friendly to both current and new patients is simple–if you know how the differences between the styles of fields. Here’s a quick list of field types, and below we’ll outline how a few can be used properly.
- Radio Button vs. Check Box : While these two can seem very similar, they should be used in different situations. The easiest way to think about it is to use a radio button for “or” questions and a check box for “and” questions. For example; a radio button can be used when you ask yes or no questions like “does your arm hurt when you throw a ball,” whereas a check box can be used for “check all of the areas that are painful.”
- Text vs. Text Area : These two are similar, but should be used in different situations with regards to character limits. Text areas provide a larger space in which a patient can write details. A normal text box, however, will limit their spacing and should be used for shorter answers.
- Phone vs. Number : While you can certainly use a number field for a phone number, it’s best to lead the users to exactly what you want. If you’re looking for a phone number, go ahead and use the phone field. If you’re looking for quantity, use the number field.
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