Helping you manage your online reputation
The influence of user-generated content and online reviews continues to grow. According to BrightLocal’s 2015 Local Consumer Review Survey*, 92% of consumers read online customer reviews to determine whether or not a local provider or business is a reputable. Coupled with the fact that search and review sites assign significant weight to online reviews , reviews are vital to any organization as they have the potential to influence new patients and customers.
Practis is here to help. We will develop a strategy that effectively encourages positive reviews from your satisfied patients and keeps your directory listings up-to-date.
Also known as Reputation Management, our Practis Reviews program is a comprehensive, scalable program designed to help you better manage and promote reviews. This program includes a three step approach:
Step 1: The Ask
Asking patients to take a moment and post a review. Make it easy for them by handing them a tablet at check-out or setting up a kiosk with your Practis Reviews page pulled up. Collecting reviews in this way, makes it easy for patients to post about the care they just received.
Step 2: Posting and Publishing Reviews
A Practis website makes it easy for patients to leave reviews. There is no log-in needed and takes just a minute. By linking to other key medical review sites such as Google, Facebook, HealthGrades or other online healthcare directory sites, you can effectively generate new testimonials and reviews across the web. Testimonials and third party reviews can also be syndicated to your website.
Step 3: Control & Management
Monitoring and responding to reviews has never been easier. With Practis Reviews, monitoring on over 150 supported third party review sites allows you to know what is being said across the web. Also no on-site review is made public on your Practis website without your approval. Full editorial control for on-site reviews allow you to correct any potential issues.
Contact us at (800) 238-0095 to get started!